Skip to main content

Getting in contact with our experts

sad woman looking out of the window
Getty Images, photo: Stephen Lux

There are various reasons for a patient to seek telemedical support across borders: Maybe a specific surgery was recommended or a serious illness is diagnosed and the patient is hesitant and wondering if another treatment option might be available abroad. When asking for telemedical support sometimes a simple confirmation from an internationally renowned specialist can ease and eliminate the patient’s doubts and uncertainty. In some cases, the specialist abroad may indicate different or alternative diagnostic and treatment options.

Our Berlin chief physicians and specialists are highly qualified and often internationally renowned experts in their specific fields. They have many years of experience and are up-to-date in applying international standards and the newest procedures. When arranging a video consultation the patient has the possibility to directly interact with the specialist, ask questions and having medical details explained - necessary trust is being built!

From Cost Estimate, Second Opinion to Video Consultation and Doctor-to-Doctor call - our telemedical service can help you in taking an informed decision to travel or not to travel abroad for medical treatment.

Several ways to get medical expertise

Cost estimate

Our Berlin hospitals and doctors’ surgeries normally offer a free-of-charge cost estimate based on your inquiry and the received medical reports and documents. Please note that the medical reports should be up-to-date (preferably not older than 3 months) and in English or German. You will receive a treatment or diagnostic recommendation and cost estimate within 1-3 days. If the case is more complex, please allow more days until you receive the cost estimate.

Here you can find our medical partners to receive a cost estimate:

Medical departments: Neurology, Orthopaedics, Prevention and diagnostics, Rehabilitation.

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Orthopaedics, Ophthalmology, Oncology, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Psychiatry, Rehabilitation, Sleep Medicine, Urology.

Medical departments: Bariatric Surgery, Cardiac Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Orthopaedics, Ophthalmology, Oncology, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Rheumatology, Urology.

Medical departments: Cardiology, Diabetology, General, vascular and visceral surgery, Gastroenterology, Laser Medicine, Gynaecology, Orthopaedics, Oncology, Plastic and aesthetic surgery, Prevention and diagnostics, Transplant Medicine.

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Oncology, Paediatrics, Pneumology, Prevention and diagnostics, Psychiatry, Rheumatology, Sleep Medicine, Urology.

Medical department: Orthopaedics

Medical departments: Bariatric Surgery, Cardiology, Dentistry, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Rehabilitation, Rheumatology, Urology.

Second Opinion

If you are looking for a detailed second medical opinion from a Berlin specialist, please provide your up-to-date medical reports (preferably not older than 3 months) in English or German. The international office will inform you about the prepayment and if additional information is needed from your side. Please ask beforehand in which language the second opinion will be available.

Here you can find our medical partners to receive a second opinion:

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Oncology, Paediatrics, Pneumology, Prevention and diagnostics, Psychiatry, Rheumatology, Sleep Medicine, Urology.

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Orthopaedics, Ophthalmology, Oncology, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Psychiatry, Rehabilitation, Sleep Medicine, Urology.

Medical departments: Bariatric Surgery, Cardiac Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Orthopaedics, Ophthalmology, Oncology, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Rheumatology, Urology.

Medical departments: Cardiology, Diabetology, General, vascular and visceral surgery, Gastroenterology, Laser Medicine, Gynaecology, Orthopaedics, Oncology, Plastic and aesthetic surgery, Prevention and diagnostics, Transplant Medicine.

Medical departments: Bariatric Surgery, Cardiology, Dentistry, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Rehabilitation, Rheumatology, Urology.

Medical department: Orthopaedics

Video Consultation

In order to arrange a video consultation with one of our Berlin specialists, please send your up-to-date medical reports (preferably not older than 3 months) in English or German. The international office will inform you about the prepayment and will arrange an appointment with you. You will also receive detailed technichal instructions how you can log in. If you need other than english language support please inform the international office accordingly.

Here you can find our medical partners to arrange a video consultation:

Medical department: Orthopaedics

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Oncology, Paediatrics, Pneumology, Prevention and diagnostics, Psychiatry, Rheumatology, Sleep Medicine, Urology.

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Orthopaedics, Ophthalmology, Oncology, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Psychiatry, Rehabilitation, Sleep Medicine, Urology.

Medical departments: Bariatric Surgery, Cardiology, Dentistry, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Rehabilitation, Rheumatology, Urology.

Doctor-to-Doctor Call

Maybe it is beneficial that one of our Berlin specialists talks to your treating physician by phone or video call? If so, please provide your up-to-date medical reports (preferably not older than 3 months) in English or German. The international office will inform you about the prepayment and formal requirements and will arrange a call between the doctors.

Here you can find our medical partners to arrange a doctor-to-doctor call:

Medical departments: Bariatric Surgery, Cardiology, Dentistry, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Rehabilitation, Rheumatology, Urology.

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Orthopaedics, Ophthalmology, Oncology, Paediatrics, Plastic and aesthetic surgery, Pneumology, Prevention and diagnostics, Psychiatry, Rehabilitation, Sleep Medicine, Urology.

Medical department: Orthopaedics

Medical departments: Bariatric Surgery, Cardiology, Dermatology, Diabetology, ENT (Ear, nose and throat medicine), General, vascular and visceral surgery, Gastroenterology, Gynaecology, Nephrology, Neurosurgery, Neurology, Ophthalmology, Orthopaedics, Oncology, Paediatrics, Pneumology, Prevention and diagnostics, Psychiatry, Rheumatology, Sleep Medicine, Urology.

Please choose your language
I'm looking for